Australian data sovereignty & privacy
Health employers hold sensitive staff data. An Australian-built platform keeps it onshore and aligned with the Australian Privacy Principles.
Case Study · Healthcare
Modernising people operations for a
rapidly expanding
medical practice.
A multi-site Australian clinic was doubling its headcount while running on slow, manual, error-prone admin. We selected and implemented a complete Employment Hero solution, from onboarding to payroll, and trained the team to operate it independently from go-live.
Implemented on
Industry
Healthcare · General Practice
Location
Australia
Stage
Rapid growth, headcount doubling
Solution
Employment Hero (HR · Payroll · Onboarding)
Engagement
Selection · Implementation · Training
Built on Employment Hero, Australia’s all-in-one HR, payroll & onboarding platform.
Sanexis Digital is your implementation partner. We can roll out this exact solution, and similar systems, for your business: selected for your needs, configured around how you work, and backed by training and documentation your team will love.
HR & onboardingPayroll & award interpretationTimesheets & leaveCompliance & certificationsEmployee self-service app
Implement this for my businessThe Payoff
Less admin, more room to grow.
Process
Fully paperless
Manual forms retired end to end
Onboarding
Self-serve
New hires onboard before day one
Compliance
Real-time
Registrations & certs tracked live
Training
Self-sufficient
Training sessions and user guides
Outcomes described qualitatively to protect client confidentiality.
The Challenge
A manual process that couldn’t keep up with growth.
Every new hire, every shift, and every leave request meant paper, email, and re-keyed data. Here is what changed, area by area.
The manual way
With
Onboarding
Printed packs, wet-ink signatures, and data re-keyed by hand.
Self-serve onboarding, done before day one.
Time & leave
Paper timesheets and email approvals, no single source of truth.
Logged in the app, flowing straight through to payroll.
Compliance
Certifications in spreadsheets, expiries easy to miss.
One live register with automated expiry reminders.
Payroll
Manual award interpretation, double-handled on every pay run.
Award-interpreted pay runs, calculated automatically.
Scale
A manual process that couldn’t keep up as headcount doubled.
A system that scales cleanly with every new hire.
Why Employment Hero
The right solution, for regulatory reasons.
For an Australian healthcare employer, the platform is a compliance decision, not just a convenience. Three obligations made Employment Hero the right fit:
Fair Work & modern award compliance
Clinical rosters have complex pay rules. Employment Hero applies Australian Fair Work awards automatically, so manual calculation stops creating compliance risk.
Practitioner certification tracking
Doctors and practitioners must hold current registration and qualifications. Centralised certification tracking with expiry alerts keeps the clinic audit-ready and its regulated workforce continuously compliant.
The Solution
One platform, every people process.
We replaced the paper trail with one online system, and put an app in every team member’s pocket for the tasks they do each week.
01
Digital onboarding
New starters complete contracts, tax, super, and policies online before day one. No printed packs, no re-keying.
02
Timesheets & clock-in
Staff record hours from the mobile app, flowing straight through to payroll with award rules applied.
03
Leave management
Self-serve leave requests with live balances and one-tap manager approvals replace email chains.
04
Certification & compliance
A single register for registrations, qualifications, and certifications, with automated expiry reminders.
05
Payroll integration
Award-interpreted pay runs remove manual calculation and the double-handling that caused errors.
06
Employee self-service app
Payslips, rosters, leave, and documents in one self-service app, on any device, keeping the team engaged.
Onboarding, timesheets, leave, and compliance now run from a single employee experience app the whole team relies on.
Our Approach
Set up around the clinic, and built to last.
We didn’t just switch on software. We configured it around how the clinic works, trained every person who’d touch it, and left behind documentation so the team stays self-sufficient.
01
Discovery & solution selection
We mapped the clinic’s manual workflows and regulatory obligations, then selected Employment Hero as the right fit for an Australian healthcare employer.
02
Configuration to the clinic’s needs
We built the platform around how the clinic actually works: roles, pay conditions, leave policies, and a certification register for regulated practitioners.
03
Migration & go-live
Staff records, balances, and certifications were migrated off paper and spreadsheets into a single trusted system, ready for a clean cut-over.
04
Training for every team member
We ran hands-on training sessions for managers and staff, so everyone felt confident using the new tools from day one.
05
User guides & ongoing support
We created clear, clinic-specific guides and documentation, so the team stays self-sufficient as new people join.
The Outcome
“We went from chasing paper to running everything from the Employment Hero app. Onboarding is effortless, our compliance is finally under control, and the team actually loves using it.”
Practice Manager, Australian medical clinic
Built on Employment Hero, Australia’s all-in-one HR, payroll & onboarding platform.
Sanexis Digital is your implementation partner. We can roll out this exact solution, and similar systems, for your business: selected for your needs, configured around how you work, and backed by training and documentation your team will love.
HR & onboardingPayroll & award interpretationTimesheets & leaveCompliance & certificationsEmployee self-service app
Implement this for my businessOutgrowing your manual processes?
We’ll help you choose the right solution, implement it around your needs, and bring your whole team along.